Digital Account Manager

Here at Ruby Digital we’re always looking for talented people to work with. If you’re passionate about digital marketing and committed to furthering your career in an agency that’s equally committed to helping you realize your full potential, then we’d like to hear from you!

Come make history with the brightest, most curious people from every discipline. We’ve only just begun.


(When you apply, please include the words “I want to work for Ruby Digital because …” in your cover letter and the actual reasons why. Any applicants that do not include this will not be considered.)

About us

Ruby Digital is a small, but mighty, multi award-winning digital marketing agency near Century City, Cape Town. We specialize in SEO, Paid Media, Web Development, Content Marketing and more to create meaningful predictable growth for SMEs, B2B companies, and enterprises in various industries. We are an effective and dynamic team passionate about educating, growing and moving the digital industry forward.

About the role

Ruby Digital is looking for a passionate and proactive Digital Account Manager to work on a great portfolio of accounts across both locally and internationally with the SEO Team to maintain, and enhance a strong online presence for all clients in the portfolio.

The ideal candidate will be responsible for managing various projects, accountable for client liaison, maintaining relationships with client on a client service level, campaign development and management.

About You: (Personal Skills & Attributes)

We’re looking for a humble, hungry, and smart Junior Account Manager to join our growing team. You will be a great fit if:

  • You are a team player
  • You are a fast learner
  • You have a passion for people and building meaningful relationships
  • You are detail orientated
  • You have great work ethic and be prepared to go the extra mile
  • You are innovative – shows initiative and seeks continuous improvement
  • You are a responsible person and accept accountability
  • You have effective time management and organization skills, strong communication and interpersonal skills, a positive attitude and a growth mindset
  • You have the ability to work under immense pressure


  • Administering all day-to-day client communication activities
  • Establish and maintain a productive communication between the client and the agency
  • Ensure a smooth and timeous workflow of activities directed at the client
  • Coordinate and manage all agency services to the client
  • Work closely with and provide support to the head of operations
  • Work with other departments to ascertain time estimate approval, timelines and follow the project through actual development and final deployment
  • Upsell and cross-sell relevant services to existing clients


  • Excellent verbal and written communications skills
  • Excellent presentation skills
  • Passion for all things digital especially SEO and PPC
  • Time and people management skills
  • Strong attention to detail
  • Strong project management skills
  • Willing to do 1 – 6 month intense training in SEO, PPC and other digital marketing positions to fill the knowledge gaps
  • Must have own transport
  • 90-day probationary period


  • Minimum of 1 year of advertising agency experience preferable
  • Marketing or communications degree preferable Web and basic knowledge of code


  • Flexible work schedule: work in-office Monday to Wednesday and option to work remotely on Thursdays and Fridays
  • Podcast room for recording
  • Client and employee referral incentive programs
  • Monday morning cappuccinos and regular braais
  • Stocked Bar
  • Retirement annuity contribution
  • Travel allowances

Job Type: Permanent

How to apply

Email us at [email protected] with:

  • your CV attached
  • cover letter
  • the subject to be displayed as “Applying for {Position}” and any other relevant info

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Bon Hotels

“Ruby Digital has been a key asset to the growth of our company. They have a wealth of knowledge in the digital space and have shown constant innovation focused on achieving our business objectives."

Natasha Bester
Group Marketing Manager
BON Hotels

Fancy Inc

“We have seen vast improvements with our Organic growth of the website.”


Maranda Dam
Fancy Inc

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