Junior Social Media Manager (remote)

Here at Ruby Digital we’re always looking for talented people to work with. If you’re passionate about digital marketing and committed to furthering your career in an agency that’s equally committed to helping you realize your full potential, then we’d like to hear from you!

Come make history with the brightest, most curious people from every discipline. We’ve only just begun.


(When you apply, please include the words “I want to work for Ruby Digital because …” in your cover letter and explain the exact reasons that you have. Any applicants that do not include this will not be considered.)

Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

About us

Ruby Digital is a small but mighty multi-award-winning digital marketing agency near Century City, Cape Town.

We specialize in SEO, Paid Media, Web Development, Content Marketing and more to create meaningful, predictable growth for SMEs, B2B companies, and enterprises in various industries.

We are an effective and dynamic team passionate about educating, growing and moving the digital industry forward.

About you

We’re looking for a humble, hungry and smart Junior Social Media Manager to join our growing team. 

You will be a great fit if:

  • You are able to source information and transform it into an interesting and engaging post for various social media platforms
  • You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others
  • You have a fast internet connection
  • You have your own laptop

About the role

The Junior Social Media Manager’s success will be measured by our client’s growth and reputation improvements.

You will be instrumental in assisting our current client base with customer reputation management. This would involve assisting with the inbox, messenger and website chat responses and ensuring customers feel looked-after (online) with all responses being considerate and timely.

You will also be responsible for researching, creating and implementing new strategies to increase link activity to all client websites.


  • Preparing social media content strategies for each of the client’s business verticals (aligned to their specific strategies) with a view to generating awareness, engagement, understanding and interest in the client’s brand, sub-brands and product offerings
  • Monitoring, analysing and reporting on the performance of social media platforms
  • Ensuring content and creatives are produced and aligned with the agreed-upon content strategies. This will require working with internal resources e.g. Head of Client Services, Operations Manager and Design Team
  • Posting and boosting content on various social media platforms (Facebook, Twitter, Instagram, and LinkedIn)
  • Assisting when attending events to generate content and posting content on the client’s social media platforms, as well as on the company’s platforms, during and after events.
  • Community management – responding and/or channelling queries, questions and complaints on social media platforms in an agile, professional and brand-aligned fashion.
  • Working under pressure and being fully adaptable to the ever-changing world of social

Attributes & requirements

  • Passionate about digital marketing.
  • Excellent written and interpersonal communication skills
  • Curiosity about anything and everything
  • Awesome organizational skills
  • A creative mind
  • A willingness to take ownership of your work
  • Hard work ethic
  • Computer literacy (Microsoft Word/Google Docs and Excel/Google Sheets)
  • Graphic design skills
  • Journalism qualification/ Bachelor’s Degree or similar
  • 2+ years Social Media/PR experience
  • Experience in an agency environment is required
  • Proficiency in the understanding and utilisation of various social media platforms – Facebook, Twitter, Instagram, LinkedIn, etc.
  • Valid South African drivers licence and own transport
  • Links to social media pages/accounts you’ve managed
  • Your own laptop/desktop computer


Diploma Level Education and 2 years experience in an agency environment


  • Remote working position
  • Flexible work schedule 
  • Client and employee referral incentive programs
  • Retirement Annuity contribution
  • Weekly virtual braais 

Job Type: Permanent (3 month probation)

How to apply

Simply submit the position you're applying for, your personal details, your CV and cover letter on this form and we will be in touch.

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Bon Hotels

“Ruby Digital has been a key asset to the growth of our company. They have a wealth of knowledge in the digital space and have shown constant innovation focused on achieving our business objectives."

Natasha Bester
Group Marketing Manager
BON Hotels

Fancy Inc

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Fancy Inc

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