WORK WITH US
WORK WITH US

Success Specialist

Ruby Digital is looking for a Success Specialist to join our team.

Here at Ruby Digital, we’re always looking for talented people to work with. If you’re passionate about digital marketing and committed to furthering your career in an agency that’s equally committed to helping you realise your full potential, then we’d like to hear from you!

Come make history with the brightest, most curious people from every discipline. 10 years in and we’ve only just begun.

When you apply, please include the words “I want to work for Ruby Digital because …” in your cover letter and explain the exact reasons that you have. Any applicants that do not include this will not be considered.

Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

About us

  • Ruby Digital is an exceptional team of online marketing solutions specialists at South Africa’s most visible and 5-star rated, multi-award-winning digital marketing agency.
  • We help ambitious companies grow their brand and revenue online.
  • We have proven results in competitive markets in 15 countries across 4 continents, particularly in the United Kingdom, North America, EMEA and Australia – with over 10 years of experience and earned results in a variety of competitive industries, from iGaming, eCommerce, Online Tourism to Education.
  • As featured on: BusinessDayTV – News24 – SABC – IOL – BizCommunity
  • We are all about delivering lasting value and ROI to our clients, as well as continuously in RND to find the next best digital solution for our clients.
  • Our team of dynamic, passionate specialists ensures clear, honest and tangible results online.

Our Values

At Ruby Digital

  • Solutions are us and
    • we are better together,
    • we are lifelong learners,
    • we are practical optimists,
    • we are high achievers,
    • we are revolutionists.

About the role

  • Ruby Digital is looking for a Success Specialist to join our team.
  • Our team is focused on creating value for our clients.
  • You will work on a diverse range of clients, delivering measurable return on investment and organic growth.
  • You will be responsible for managing various projects, including client liaison, building relationships with clients on a client service level, campaign development, and management.
  • You will work alongside SEO specialists, developers, social media managers, content writers and Google Ad experts to optimise the online presence of these clients.

You will be a great fit if:

  • You keep up to date with the latest news and insights from the online digital marketing industry.
  • You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others.

Ruby Digital is a great place to work, with flexi-hours and the ability to do interesting work with varied clients.

Responsibilities

  • Liaise with both local and international clients on a regular basis
  • Lead monthly progress meetings with clients
  • As the clients’ dependable specialist in online marketing, develop and maintain meaningful relationships with clients on behalf of the agency
  • Ensure a solid understanding of the client’s environment, business goals, and best practices to recommend ideal solutions for desired business outcomes
  • Coordinate and manage various digital marketing services for your clients
  • Work with the Performance team to ascertain timelines and ensure tasks are planned, scheduled, and diarised so that internal deadlines are met
  • Ensure a smooth and timeous workflow of activities directed at your clients
  • Facilitate value offerings and prepare quotations for relevant opportunities to existing clients
  • Monitor campaign success on Google Analytics and keyword rank trackers
  • Actively test and analyse targeting criteria (keywords and audiences), ad creatives, landing pages, and bid strategies to drive results in line with campaign goals
  • Work under pressure and be fully adaptable to the ever-changing world of digital marketing
  • Follow industry trends, drive innovation, and contribute to case studies, blog articles, and training, as well as define, monitor, and analyse trends
  • Contribute to projects, process changes, and roll-outs of the company

Attributes & Requirements

  • You are passionate about brands and helping companies grow
  • You have an interest in Digital Marketing, specifically SEO and Google Ads
  • You are a fast learner with a great work ethic
  • You have effective time management, project management, and organisational skills
  • You have strong communication and interpersonal skills
  • You have a positive attitude and a growth mindset
  • You have a tertiary education
  • Computer literacy (Microsoft Word/Google Docs and Excel/Google Sheets)
  • Experience in an agency environment (minimum 2 years)
  • Your own laptop/desktop computer that meets the minimum specifications as defined by the Employment Contract
  • Ability and passion to educate and share industry knowledge with less experienced team members
  • Demonstrate resourcefulness and the initiative to lead advanced projects
  • Comfortable with various CMS platforms and the ability to troubleshoot and solve various issues common with these systems
  • Experience with tools like Semrush, Screaming Frog, Google Analytics, Google Search Console, Google Data Studio and Google Tag Manager is advantageous, but is not required

Education

  • Tertiary education and minimum 2 years of experience in an agency environment

Benefits

  • Competitive remuneration package
  • Work with an exceptional team of online marketing solutions consultants at South Africa’s most visible and 5-star rated, multi-award-winning digital marketing agency.
  • Remote working position = saving on transport and fuel increases
  • Flexible work schedule = work/life balance
  • Monthly virtual braais
  • Monthly social events
  • Employee Growth Model = Aggressive salary increases
  • Award-winning culture
  • High learning & development rate & trajectory
  • Your SAY – really MATTERS
  • Monthly team reward
  • Quarterly recurring client reward
  • Annual bonus (based on overall company performance)
  • Long-service awards from 3rd year
  • Culture participation awards

Job Type

  • Fixed-salary permanent position

How to apply

Simply submit the position you’re applying for, your personal details, your CV and cover letter on this form and we will be in touch.

The Digital Marketing Agency That Helps
Ambitious Companies Grow

Google Us – We’re South Africa’s Most 5 Star Rated and Visible Online Marketing Agency.

“Ruby Digital has been a key asset to the growth of our company. They have a wealth of knowledge in the digital space and have shown constant innovation focused on achieving our business objectives."
Natasha Bester
Group Marketing Manager
BON Hotels
“We have seen vast improvements with our Organic growth of the website.”
Maranda Dam
Founder
Fancy Inc

How Can we Help To Grow Your Revenue and Brand Online?

Connect with us

About Ruby Digital

We’re a South African digital marketing agency with years of experience helping businesses locally & abroad. From tourism & eCommerce to iGaming & IT – we’ve earned results in a variety of competitive industries.

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Contact Us

  • Address: Unit F10, Centurion Business Park, Democracy Way, Cape Town, 7441
  • Business Hours:
    Mon – Fri: 9AM – 5PM

South Africa's most visible, highly rated, and ranked agency.

Check out our Google My Business Reviews to see what our clients have to say about our services.

Growing Businesses Since 2011.

Throughout South Africa and Beyond.

Eastern Cape

Free State

Gauteng

KwaZulu-Natal

Limpopo

Mpumalanga

North West

Northern Cape

Western Cape

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