Success Specialist (remote)

Here at Ruby Digital we’re always looking for talented people to work with. If you’re passionate about digital marketing and committed to furthering your career in an agency that’s equally committed to helping you realize your full potential, then we’d like to hear from you!

Come make history with the brightest, most curious people from every discipline. 10 years in and we’ve only just begun.

(When you apply, please include the words “I want to work for Ruby Digital because …” in your cover letter and explain the exact reasons that you have. Any applicants that do not include this will not be considered.)

Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 7 working days, please consider your application unsuccessful.

About us

  • Ruby Digital is an exceptional team of online marketing solutions specialists at South Africa’s most visible and 5-Star rated multi-award-winning “digital marketing agency.”

  • We help ambitious companies Grow Their Revenue Online.

  • We have proven results in competitive markets, in 15 countries across 4 continents, particularly in the United Kingdom, North America, EMEA and Australia – with over 10 years experience and earned results in a variety of competitive industries, from iGaming, eCommerce, Online Tourism to Education.

  • We are all about delivering lasting value and ROI to our clients as well as continuously in RND to find the next best digital solution for our clients.

  • Our team of dynamic, passionate specialists ensures clear, honest and tangible results online.

Our Values

At Ruby Digital

  • Solutions are us and;

  • we are better together,

  • we are lifelong learners,

  • we are practical optimists,

  • we are high-achievers,

  • we are Revolutionists.

About you

You will be a great fit if:

  • You keep up-to-date with the latest news and insights from the online content creation industry

  • Are able to develop and create unique digital content that can be used across multiple digital platforms.

  • You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others

About the role

  • Ruby Digital is looking for a Success Specialist to join our team.

  • Our team is focused and creating value for our clients.

  • You will work on a diverse range of clients, delivering measurable return on investment and organic growth.

  • You will be responsible for managing various projects, including client liaison, building relationships with clients on a client service level, campaign development, and management.

  • You will work alongside SEO specialists, developers, social media managers, content writers and Google Ad experts to optimize the online presence of these clients.

  • Ruby Digital is a great place to work, with flexi-hours and the ability to do interesting work with varied clients.


  • Liaise with both local and international clients on a regular basis

  • Lead monthly progress meetings with clients

  • As the clients’ dependable specialist in online marketing, develop and maintain meaningful relationships with clients on behalf of the agency.

  • Ensure a solid understanding of the client’s environment, business goals, and best practices to recommend ideal solutions for desired business outcomes

  • Coordinate and manage various digital marketing services for your clients

  • Work with Performance team to ascertain timelines and ensure tasks are planned, scheduled and diarised so that internal deadlines are met

  • Ensure a smooth and timeous workflow of activities directed at your clients

  • Facilitate value offerings and prepare quotations for relevant opportunities to existing clients

  • Monitor campaign success on Google Analytics and keyword rank trackers

  • Actively test and analyze targeting criteria (keywords and audiences), ad creatives, landing pages, and bid strategies to drive results in line with campaign goals

  • Work under pressure and be fully adaptable to the ever-changing world of digital marketing

  • Follow industry trends, drive innovation, and contribute to case studies, blog articles, and training as well as define, monitor, and analyze trends

  • Contribute to projects, process changes, and roll-outs of the company

Attributes & Requirements

  • You are passionate about brands and helping companies grow

  • You have an interest in Digital Marketing, specifically SEO and Google Ads

  • You are a fast learner with a great work ethic

  • You have effective time management, project management, and organisational skills

  • You have strong communication and interpersonal skills

  • You have a positive attitude and a growth mindset

  • You have a tertiary education

  • Computer literacy (Microsoft Word/Google Docs and Excel/Google Sheets)

  • Experience in an agency environment (minimum 2 years)

  • Your own laptop/Desktop computer

  • Ability and passion to educate and share industry knowledge with less experienced team members

  • Demonstrate resourcefulness and the initiative to lead advanced projects

  • Comfortable with various CMS platforms and the ability to troubleshoot and solve various issues common with these systems


Tertiary Education and minimum 2 years’ experience in an agency environment


  • Competitive remuneration Package

  • Work with an exceptional team of online marketing solutions specialists at South Africa’s most visible and 5-Star rated multi-award-winning “digital marketing agency.”

  • Remote working position

  • Flexible work schedule

  • Bi-weekly virtual braais

  • Monthly Social events (In Cape Town)

Job Type: Fixed-salary Permanent position

How to apply

Simply submit the position you're applying for, your personal details, your CV and cover letter on this form and we will be in touch.

The Digital Marketing Agency That Helps Ambitious Companies Grow


Google Us - We're South Africa's Most 5 Star Rated and Visible Online Marketing Agency

Bon Hotels

“Ruby Digital has been a key asset to the growth of our company. They have a wealth of knowledge in the digital space and have shown constant innovation focused on achieving our business objectives."

Natasha Bester
Group Marketing Manager
BON Hotels

Fancy Inc

“We have seen vast improvements with our Organic growth of the website.”


Maranda Dam
Fancy Inc

How Can we Help To Grow Your Revenue and Brand Online?