Paper Packaging Place

Paper Packaging Place (PPP) is a South African supplier of retail and gifting packaging. The business serves a broad customer base spanning both B2C and B2B segments, including retail businesses, corporate clients, and cosmetic companies, and private consumers. Their product range covers gift wrap, paper bags, ribbons, tissue paper, cellophane, boxes, stickers, and custom branded packaging, with demand peaking across key seasonal periods such as festive gifting, and corporate year-end campaigns. Paper Packaging Place partnered with Ruby Digital to strengthen its digital marketing presence through Google Ads, with the aim of driving measurable growth in online sales, website traffic, and lead generation.

+40.70%

increase in Conversion Value (Revenue)

+13.63%

increase in Clicks (Traffic)

+7.72%

increase in Conversions (Leads)

Brief & Objectives

Paper Packaging Place engaged Ruby Digital to build and manage a Google Ads strategy aligned to three core business goals, being to increase sales revenue, increase website traffic, and to generate leads.

Starting from a baseline with limited conversion data, the initial phase focused on establishing tracking infrastructure, testing messaging, and identifying high-value keywords and audience signals. This foundation enabled ongoing data-driven optimisation across the 12-month period.

Challenges

Several challenges shaped the strategy and optimisation approach across the 12-month period:

  • Limited Historical Data at Launch: With no prior Google Ads account history, early competitor intelligence from Auction Insights was unavailable, requiring reliance on third-party research tools for initial keyword and competitor analysis.
  • Conversion Tracking Gaps: Significant conversion tracking issues were identified and resolved during the campaign, moving the account from limited visibility to a comprehensive multi-action tracking setup covering purchases, quotes, calls, and cart behaviour.
  • Seasonal Demand Volatility: Performance fluctuated substantially across quarters, with November 2025 outperforming monthly averages by a significant margin while December through February experienced normalised lower demand; requiring careful budget management and campaign adjustment.

Our Solutions

Phase 1: Foundation & Data Collection

In order to address the absence of historical performance data, a performance baseline was established through testing ad messaging, evaluating search intent, and identifying high-value keywords and audiences from early campaign data. Conversion tracking was configured to measure purchases, quote requests, calls, add-to-cart activity, checkout steps, and other engagement signals. This provided the Google algorithm with the behavioural signals needed to optimise effectively.

Phase 2: Capturing Demand

Core Search Campaigns were launched to capture existing demand, structured around individual product categories including boxes, tissue paper, ribbons, wrapping paper, cellophane, paper bags, stickers, and custom branded packaging. Branded campaigns were separated into their own ad groups to protect high-intent branded traffic while non-branded campaigns targeted higher-funnel category searches.

Phase 3: Expansion Into Broader Campaign Types

Once sufficient data was collected, Performance Max and Display campaigns were introduced to engage users earlier in the buying journey. The account expanded to 10 active campaigns: 5 Search, 2 Performance Max, 2 Display, and 1 Shopping campaign. Smart Bidding strategies were deployed across the account, with Search campaigns using Maximise Conversions and feed-driven campaigns using Maximise Conversion Value or Target ROAS.

Phase 4: Optimisation & Scaling

With meaningful performance data in hand, efforts shifted to sustained optimisation: budget reallocation toward highest-ROAS campaigns, keyword match type management, negative keyword matching, ad schedule refinement, and ad copy and asset reviews. Micro-conversions were incorporated into optimisation signals to give the platform stronger behavioural data.

Results

Comparing the first six months (May 2025 – October 2025) with the following six months (November 2025 – April 2026), the account delivered substantial and sustained growth across all three primary goals.

  • +40.70% increase in Conversion Value (Revenue).
  • +13.63% increase in Clicks (Traffic).
  • +7.72% increase in Conversions (Leads).

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